Response to £1378 to Repair a Leaking Pipe
I received this email from Michael Olawepo today in response to this post.
The work required was an underground leak. The following explains what was carried out to resolve the underground leak. Two men had to excavate to a depth of three feet through solid concrete to locate the leak. They also found that the stopcock to the block was leaking as well.
Both leaks were repaired, the drain was reinstated as well as a new gully and the stopcock box and chamber were reinstated as was the manhole cover and paving. The surrounding area was backfilled and all excavations were made good. All resulting debris was removed.
This work took 3.25 days for two operatives, also included in the cost were the materials.
On receipt of the above information, a member of my team contacted “React Fast” who had given the quote of £549 + VAT, asking them to quote on the above. They advised on the following;
1] They do not ever carry out work on flat blocks as the pipes are shared by all residents.
2] The quote given to the leaseholder was on the understanding that it was a house and this was their basic quote and that the quote only included work to locate and resolve one leak; additional leaks would incur additional charges.
3] Once a leak was repaired they would not carry out any work to fill in the hole left behind. This would be the responsibility of the home owner.
In view of this I feel that the charge levied for this work by our contractors was reasonable.
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I am a council tennant and they have just spent about £3000 on repairs due to water leaking from a downpipe for the past 5 years.
All my patio has moved and they refuse to fix it.
Court papers are being processed now, sick of not being able to use my garden properly.
Just to add insult to injury, I am disabled and that makes no difference to Stevenage Homes or SBC. Disgusted!