Posts Tagged ‘ Michael Olawepo ’

I received an email from Michael Olawepo on 10 February 201, he passed on some useful information. The Home Ownership Services Team does not raise work orders. They pass on the issues to the Customer service centre team who raise the work order or escalate it to the repairs centre. To avoid delays and...
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Lucy Johnson has copied me her email correspondence with Ann Hensley. She thought it might be useful for other leaseholders to read the exchange. From Ann Hensley: I am now able to respond to your further queries regarding the charges applied to flat block for 2009/10. I will start with the repairs.
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received this email from Michael Olawepo today in response to this post. The work required was an underground leak. The following explains what was carried out to resolve the underground leak. Two men had to excavate to a depth of three feet through solid concrete to locate the leak. They also...
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Another letter from Stevenage Homes clarifying what is faulty with the window restrictors. The letter states that if a window opens by: more than 100mm (4 inches) before needing further release (by some additional catch/latch/button/key), this indicates there is no restrictor or the existing restrictor is not working properly.
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At the July Leaseholder Forum held at Daneshill House on the 7th, we were told that not all leaseholders are liable to pay for the IRS. Those that do not fall into two categories:
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I finally heard back from Stevenage Homes on the cost of fire alarm callout. It arrived on the 9th March 2010. I first enquired 13 November 2009. After nearly four months of silence, two weeks after putting this site up I receive an email from Michael Olawepo. It was flagged high priority (you have...
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Hertfordshire Fire and Rescue services charge a single rate for providing a rescue/lift entrapment service for both residential (tower blocks only) and commercial buildings at £208.67 plus vat.
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September 2009 I queried the amount in the Towers service charge to for fire alarm call outs. According to an email I received from Laura Christie on 2 October: "We have been inundated with queries regarding the actuals. We will come back to you as soon as possible."
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Stevenage Homes have added a lot of money to our "repair" bill to cover responses to the fire alarm system. They normally just issue a bill detailing the actual costs. But they are obliged in law to provide a break down if requested.
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